Thursday, November 15, 2018

Creation

All the designs you see here are handmade one piece a time, without production lines or mass quantities made. Many of my pieces are one-of-a-kind, so if you see something you can’t do without, I urge you to complete your order. Due to frequent updates, the inventory of original designs changes constantly. Don’t hesitate!

Placing an order

You can place an order via secure shopping with Paypal using your Visa or Mastercard or your Paypal account, or if you like, you may place a telephone order with me @ 619 990-8346.

Custom orders

If you would like something custom made, please call me @ 619 990-8346. I will always do my best to accommodate your fancy to my art!

Shipping on Purchases

Your loot will usually ship within 3 business days; however, in some instances it may take longer.  You will be notified immediately so you know when to expect to your jewelry.

What’s up with Sales Tax?

All orders are charged 7.750% sales tax.

Shipping options

I ship all orders through the United States Post Office, with tracking. Tracking number can be provided if you request.  Shipping options include First Class mail (5-7 day delivery), Priority Mail (2-3 day delivery). If you would like Express Mail (overnight), please call (619) 990-8346 so that I can be sure you get the best service possible. Again, most items ship within 3 business days of order placement.

Yes, we DO ship OUTSIDE the US!

Linda Winkler Jewelry Designs services the world. If you live an international destination, please send an email to orders@lindawinkler.com or call (619) 990-8346 and I will help you place your order. Please include in your email the items you’re interested in so I can calculate weight and shipping charges for you. I strive to keep costs low. All delivery charges will be quoted at cost. Please note I reserve the right to refuse shipment at my discretion.

Returns

You may return most new, unused items within 30 days of delivery for a full refund. Please notify at me at 619-990-8346 within 7 days of receiving your jewelry. I will issue you a return authorization code. I will also pay the return shipping costs if the return is a result of my error, although that has yet to happen. You should expect to receive your refund within a few days of my receiving your returned items.

Exchanges

Please notify me at 619-990-8346 within 7 days of receiving your jewelry. I will issue you a return authorization code and order the new item. Any difference in the purchase amount of the new item (s) will be charged or credited accordingly. Once the exchanged item is returned, I will ship the new item. In most cases, shipping fees are nonrefundable on return or exchange items.

Please be sure to send your jewelry in the BOX for safe shipping. Please also purchase INSURANCE on your return package according to the value of the returns, and retain a copy of your shipping receipt.

Repairs

Unlikely, but should you require a repair, I am happy to repair the item free of charge as long you didn’t run over it or something crazy. Please note, due the nature of working with unique gems and handmade silver and gold-fill raw materials, item availability changes often, and some gemstones may not be available for repair. In that event, I will notify you immediately and make every attempt to find something similar and to your liking.

Replacing a lost earring

It happens and I certainly want to help if I can. If materials are available, I will replace a single earring for half the original sale price. Please call me at  619-990-8346 to get the ball rolling on a replacement earring for you. In some cases you may need to send me your one earring so that I can match the gemstone. Please note, as my merchandise changes often, I may not be able to match your earring. I do apologize in advance if this is the case.

Retail or Wholesale Buyers?

Boutique and gallery owners as well as buyers for larger venues are encouraged to join my growing list of retailers. Please contact me by phone or e-mail to discuss pricing and minimum purchase information.